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- Complaint may be lodged by any individual, an employee or any Vendor having business dealing with the company.
- Complaint should be specific, with relevant details of the facts.
- Contact name and address are mandatory for verification of the complainant and processing of the complaint.
- Only those complaints will be taken up by Vigilance Division for examination, which contain vigilance angle. Complaints, which do not have Vigilance angle, will be forwarded to Personnel Department, for further action.
- No correspondence will be entertained on the subject, after lodging of the complaint